Frequently Asked Questions

Are reservations required?

Yes, reservations are required before any visit to the center.

How do I book a tour?

You can book a tour online at Events if you are more than a day in advance. For anything less than 24 hours or for an encounter you must call us at 954-448-1044.

What do tours cost?

For the regular tour: Ages 11+: $20 , Ages 6-10: $15 , and Ages 5 and under $5. For encounters: Group of 5 or less: $100 , each additional person is $25 each.

When are you open for tours?

We are open for tours every day except for Tuesday at 10:30, 12:30, and 2:30.

What interactions are included in the tour?

On the tour you will have the chance to feed and pet the bull, feed and pet the pony, pet the capybaras, pet the porcupines, pet the anteater, feed the lemurs, pet the rabbits, pet some tortoises, and feed and pet the sloths. Animals are not always as willing as we’d hope them to be so some interactions may not be possible during the tour, but we try our best to get them to cooperate, so bear with us.

What time should we arrive?

You should arrive about 5-10 minutes before your scheduled tour. This will give you time to sign in and get ready before the tour kicks off.

What happens if we are late?

The tour needs to start no later than 10 minutes after the scheduled start time. If you cannot make it before then, please please please let us know so we can start the tour without you. After the tour has begun no late arrivals will be accepted to join.

What happens if it rains?

We will do the tours in the rain as long as it is not thunder and lightning in the area. It is up to you whether or not you’d like to continue or start your tour.

Is the facility wheelchair accessible/handicap friendly?

The tour takes place on relatively flat grass. There is not a lot of walking once you get into the sanctuary and if you let us know before the tour we can cut down on the amount of walking even further.

Do you offer group rates?

We do offer group rates to groups at or over 20 people in a single booking. It would become $15 per person.

Are there any senior or military discounts?

We do not offer any discounts to any of the above parties. Just know that all of the money is going right into the care of the animals and we try to keep our prices as affordable as possible.

Can you do birthday parties?

We can do birthday parties. They take place on a covered porch and we can supply the tables, chairs, paper towels and fridge or freezer space for you as well. We do not charge any extras for your party and it can take place before or after your tour.